Lunara - Indulge Your Desires

Introduction

Welcome to Lunara. This Privacy Policy explains how Lunara collects, uses, stores, and shares personal information when you visit or use our website and services at lunarastory.com. We respect your privacy and are committed to handling your personal information responsibly.

Information We Collect

We collect and process the following types of information:

Account Information: Email address, name, account identifiers, and authentication information when you create or use an account
Payment Information: Subscription and billing details processed through Stripe. We do not store full payment card numbers on our own servers
Usage Data: Information about how you use Lunara, including pages visited, stories played, listening activity, preferences, and subscription status
Technical Data: IP address, browser type, device information, approximate location, log data, cookies, and similar technologies
Support Communications: Information you send us when you contact us for help, account questions, or privacy requests

How We Use Your Information

We use your personal data for the following purposes:

To provide and maintain our service
To process your subscription and payments
To personalize your experience and provide recommendations
To communicate with you about your account, updates, features, billing, and support
To improve our platform and develop new features
To ensure security and prevent fraud
To comply with legal, tax, accounting, and regulatory obligations

Depending on where you live, our legal reasons for processing personal information may include performing a contract with you, your consent, our legitimate interests, and compliance with legal obligations.

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, unlawful processing, accidental loss, destruction, or damage. No online service can guarantee complete security, but we work to keep your information protected using reasonable security practices.

We keep personal information only for as long as reasonably necessary to provide the service, maintain your account, meet legal obligations, resolve disputes, and enforce our agreements.

Third-Party Services

We use the following third-party services that may collect and process your data:

Supabase: Database and authentication services
Stripe: Payment processing and subscription management
Vercel Analytics: Website performance and traffic analytics

Your Rights

You have the right to:

Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Object to or restrict processing of your data
Export your data in a portable format
Withdraw consent at any time

To exercise these rights, contact us at info@lunarastory.com. We may need to verify your identity before completing a request.

Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, measure usage, improve the service, and support analytics. You can control cookies through your browser settings, but disabling some cookies may affect parts of the service.

Children's Privacy

Lunara is intended for adults only and is not directed to anyone under 18 years old, or under the age of majority in their location. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

info@lunarastory.com

Website: lunarastory.com